In keeping with its high standards of quality, Handling Equipment Online Ltd provide consumer purchasers with a one (1) year (from purchase date) Limited Warranty for normal use only.
This one (1) year Limited Warranty is hereafter referred to as The Warranty Period and is subject to certain conditions (as outlined below).
What the warranty covers
Handling Equipment Online Ltd will, without charge, during The Warranty Period, repair or replace, at its option, any component part which is defective or that malfunctions when the machine is returned for Inspection within the warranty period.
Exclusions from warranty
Every machine or component part returned to Handling Equipment Online Ltd shall be examined.
Malfunctions, defects or failures of the machine or any component parts due to alterations made to the machine, improper or negligent use or abuse, or use of the machine for rental purposes or use not in accordance with the “Instruction Guide” provided with the machine are excluded under this Warranty.
Any attempt to repair/tamper with the machine voids the Warranty.
The warranty does not include a refund of the purchase price.
Use of the machine for commercial purposes (other than rental) is covered by this Warranty for a One (1) year Warranty Period only to the extent that malfunctions, defects, or failures of the machine or component parts are not due to alterations made to the machine, improper or negligent use or abuse, or use not in accordance with the “Instruction Guide” provided with the machine, or normal commercial wear and tear.
In no event shall Handling Equipment Online Ltd be liable for any consequential or incidental damages you may incur in connection with the purchase and use of the machine; including, without limitation, commercial loss or for any incidental expenses, damage from improper use of either machine or products used in the machine, loss of time, or inconvenience.
The equipment must have a valid planned maintenance schedule which must be carried out in accordance with the Instruction guide.
All daily checks of the equipment must be carried out in accordance with current Health and Safety Legislation.
Handling Equipment Online Ltd may request the service and maintenance records appertaining to the equipment.