Privacy Statement of Handling Equipment Online

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Privacy

The security of your personal information is very important to us.

We will never rent or sell your information to third parties*, nor will we mis-use such information in any other way.

All personal information we collect from you is voluntarily supplied in the course of placing your order and / or making your enquiry, and is only used to properly fulfil the order / provide effective customer service or respond to the enquiry - in accordance with the Data Protection Act 1988.

Such personal information might include (but is not limited to): your name; your address; your contact telephone number; your email address; your order details; your credit / debit card details; details of the enquiry.

Please note that whilst we do not pass your details on to third parties, it will obviously be necessary for our payment service provider and delivery service provider to have sight of your personal information, so that your order might be appropriately fulfilled.

Statistical data collection

In addition to any personal information we might collect (as voluntarily supplied by you), we also collect aggregate statistical data regarding the use of our website, in the interests of assessing its effectiveness and continually improving its content. Such information cannot and does not personally identify individual visitors to our site, so does not compromise any individual's privacy.

Checking our records

If you would like to check any information we might hold for you (e.g. your name, address, telephone number and email address) or you would like any of the information corrected or deleted, please contact us.

Cookies

Customers should note that cookies are used on this shopping site to enable the tracking of cart contents through to checkout and the correct operation of the shop login facility during a 'web session'.

Cookies do not contain any sensitive customer data.

Where acceptance of cookies is disabled within the browser, difficulties may be experienced in ordering online from us.

All products include a full 12 months "on site" parts & labour warranty